Welcome to The Direct Room, a web browser extension developed by Cloudkia Solutions Sdn Bhd ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your information when you use our extension. By using The Direct Room, you agree to the practices described in this policy.
Personal Information
We do not collect personally identifiable information (PII) directly. However, depending on the extension's functionality, we may access certain types of data.
Non-Personal Information
We may collect non-personal information that helps us improve our extension. This includes:
Usage data (e.g., features used, time spent on the extension)
Technical data (e.g., browser type, operating system, extension version)
We use the information we collect to:
Provide, maintain, and improve our extension
Analyze usage patterns to enhance user experience
Communicate with you if necessary (e.g., to provide updates or support)
Third-Party Services
We do not share your personal information with third parties. We may use third-party services for analytics and other purposes, but these services are bound by confidentiality agreements and do not have access to your personal data.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena).
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.
If you are located in the European Union (EU), Malaysia or Singapore, you have certain rights regarding your personal information under the GDPR and PDPA, including:
Right to Access: You can request access to the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal information under certain circumstances.
Right to Restrict Processing: You can request that we restrict the processing of your personal information.
Right to Data Portability: You can request that we transfer your personal information to another organization or to you in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal information under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
If we need to transfer your data outside of the EU, Malaysia or Singapore, we will ensure that appropriate safeguards are in place to protect your information in accordance with GDPR and PDPA requirements.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the extension after any changes signifies your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under GDPR or PDPA, please contact us at: [email protected].
